M.Kala promises to refund any items you are not completely happy with, provided they are returned to us in a saleable condition, if the white tag is still attached, within 14 Days of receipt. All refunds will be credited back to your original method of payment. Unfortunately we are unable to offer exchanges at this time. Postage costs will be refunded on faulty items only. Please include all contact details.
Please Note: For hygiene reasons we do not accept returns on earrings. We also do not offer any refunds on any personalised/engravable products or perfume.
Post items via recorded delivery to the below address, please ensure that you include proof of purchase.
Online Returns
M.Kala
83a Downs Park road, E5 8NP, London, U.K
For more information on returns please contact me.
Please Note: No refund will be issued for Gift Wrap